If you wish to return a product, you can return it for free within 30 days of the reception of your order. Please return the items in the same condition in which they were received, including dustbag, box and protective stickers. Incomplete, damaged, worn or altered items cannot be accepted as stated in our Terms and Conditions . Standard shipping FREE (3-5 business days) Express shipping $60 (1-3 business days) Deliveries are made from Monday to Friday between 9:00 a.m. and 6:00 p.m. The time frame for delivery is calculated from the time your order is dispatched, not from the time your order was placed. Please check our Shipping page for further information. - Heel height: 3.3 inches / 85 mm - Model Code: G72944.85RIC Item ID: G72944.85RIC.NSWARGE